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How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

What is Wordpress?

Wordpress is an open-source Content Management System built using php. It is probably the simplest to use, most widely-used and powerful CMS/blogging system there is available today, perfectly suited to developing websites.

There are many many websites on the web that make use of Wordpress; big corporates sites, news sites, music sites and famous people use it to manage their website (or have their 'people' manage their website). TechCrunch, The New York Times and CNN all use Wordpress.

Because of its open source nature, there are literally thousands of 'themes' (pre-built designs/layouts for websites) - some paid for and some free, and 'plug-ins' (which give your website added functionality once installed, or 'plugged-in'), again, some free and some paid for.

How do we go about building a website, and what web design is involved?

The process that ends up with a successful, beautifully designed, fully functional, well marketed and promoted usually begins with a great idea. Whether this idea is a product or service, or something to plug a gap in the market, a way of making money or something that entertains people - this idea is the key to making your project a success. You need to have a realistic expectation of what success looks like and a plan of how you're going to get there. You could have the best website in the world, and if your idea is a duffer, it's going to flop.

Once you have this idea and plan, an idea of how you're going to measure success, backed up with a good bit of market research you can think about how you're going to push your idea online. (The internet has become that significant that to not have a website in this day and age is not an option!). That's when Maddison Creative web design Newcastle comes in. We can help you with expert industry knowledge of what works and what doesn't. What can be achieved, and how we can achieve it. What you're going to need, how long it will take and how much it's all going to cost. We will generally then come up with a site structure, with a number of levels, and a flat design/visual/creative. Once these two key elements have been agreed then we set to work putting the two together and voila! You have a website. The hard work doesn't stop there though. Many people think that you build a website, and you can then sit back and watch it work its magic year after year. Unfortunately it's not like that - a website (and its search engine performance) are a living, breathing animal. You have to tend to it, update it, improve it, add to it and love it, otherwise it won't perform to it's maximum and you won't get most from it.

From a practical point of view, you need a domain (an address for your website so people can find it), you need a hosting company to provide you with space on one of their servers (a computer that you can access via the internet) and you need the files you create, nicely arranged into folders. Once you have all these, you attach your domain name to your server, and software that allows you to FTP (File transfer protocol) or upload your files onto your server. Once they're up there then the world can see your site and you're off!

Maddison Creative web design Newcastle can arrange all of this for you - we have great relationships with a number of hosting companies, and we use the latest FTP software, so it's not something you need to worry you - it's included in all new website packages. If you have an existing website and you like to keep the domain name and/or hosting provider, that's not a problem either, we can simply use your existing setup to upload the new site to.

Can you update and develop my existing website, built by someone else?

Yes, not only can we build you a website from scratch, but we can also work with what you already have to increase performance, update any branding you might have, or bring the technology up to speed. Essentially we can give it a new lease of life!

Flat websites vs CMS - what's the difference?

There are two main categories of website: the flat/HTML brochure style website and the CMS (Content Management System) website. The main difference is that the website owner cannot update the flat/HTML website without web design/development knowledge. They are intended to be built and managed by the web designer/developer, and whenever the site owner requires an update to the site, they would go back to their designer/developer who will be able to make the update for them. This works well for sites that don't require many updates, as they are more cost effective for the site owner, taking less time to set up and build than their CMS counterpart. Flat/HTML websites also traditionally have limited functionality.

A CMS website is built on the back of a content management system (Wordpress for example) and is generally connected to a data source; A database for example (other data-sources are available!). They are also built using more complex programming language; php or ASP.NET for example (along with HTML in many cases) to allow for a greater scope for functionality, enabling the user to interact with the site in much more depth. The main benefit of a CMS website however is that they can be updated and managed by the website owner without any prior knowledge or experience in website technologies. Because they are more complex however, they will cost more than a flat/HTML site, but this is balanced out by virtue of the fact that the site owner does not have to pay a web designer/developer to make updates.

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