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Good web design and how it can help your business succeed

How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

What is Wordpress?

Wordpress is an open-source Content Management System built using php. It is probably the simplest to use, most widely-used and powerful CMS/blogging system there is available today, perfectly suited to developing websites.

There are many many websites on the web that make use of Wordpress; big corporates sites, news sites, music sites and famous people use it to manage their website (or have their 'people' manage their website). TechCrunch, The New York Times and CNN all use Wordpress.

Because of its open source nature, there are literally thousands of 'themes' (pre-built designs/layouts for websites) - some paid for and some free, and 'plug-ins' (which give your website added functionality once installed, or 'plugged-in'), again, some free and some paid for.

What is Search Engine Optimization (SEO) and how is it affected by web design?

SEO, or Search Engine Optimisation is something that affects your website from start to finish. Every element in the construction and design of your site can have an impact on SEO, which is effectively another way of describing best-practice for websites, only the best practice guidelines were written by Search Engines, such as Google and Bing, in order to ensure only relevant websites of sufficient quality are returned when someone does a search. This ensures that only websites that have adhered to accessiblity and useability standards get the search engine performance they so keenly seek, and that those who don't won't be found, encouraging them to adopt best-practice in the process.

SEO incorporates your site's content, how it is written, whether it is written well and whether or not it relates to the search the user has just performed. It also encompasses your design and your coding, looking out for whether or not everything is tagged properly and coded in such a way that browsers can clearly determine how to render everything, and that users with special needs such as visual impairments are also having their needs met.

One downside of the need for SEO is that content written specifically to perform well for SEO isn't necessarily the easiest to read from a human perspective. This is because the more prevalent a keyword or keywords are, the more significance a search engine places on that term, which can result in copy bing little more than a long list of keywords.

A good web designer/developer will do this as they are building your site, but there is always scope for improvement and refinement, especially as technology develops and guidelines and best-practice recommendations shift with that progression.

Can you update and develop my existing website, built by someone else?

Yes, not only can we build you a website from scratch, but we can also work with what you already have to increase performance, update any branding you might have, or bring the technology up to speed. Essentially we can give it a new lease of life!

How long might my web design project take and when will you be able to fit it in?

Just like estimating the cost of a website it's almost impossible to give an idea of how long a website might take to design and build without more specific infomration about what the web design project might entail. Once we've had an initial chat, we can give you a rough guide as to how long it might take, and then once you've given us a brief we can give you an idea of exactly how long it will take and when we can accommodate the request. We prode ourselves on being able to meet any (reasonable) deadline, and we can generally accommodate most jobs within two week period once the scope of work has been agreed - obviously the signoff date will vary on the complexity of the project.

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