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How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

Websites and the World Wide Web - what are they?

The Web, or World Wide Web (www) is a series of linked (by hyperlinks) documents that can be accessed via the internet.

The web and internet are often confused but are actually two different things - the web is the network of documents that is hosted on the internet, which is a giant network of computers that can communicate with each other. The web as we know it came about in the late eighties, an invention of British physicist Tim Berners-Lee, then an employee of Cern in Switzerland. The first browser was made available to the public a couple of years later, allowing anyone in the world to access 'The Web'.

To access the internet, a user requires a computer, an internet connection and a program known as a browser, which allows your computer to interpret web resources. Viewing a webpage requires the user to type in a 'Domain name' or URL into a browser to go directly to any given site, or navigate to a Search engine. Search engines constantly crawl the web for any document they are able to access and record content from each of those pages, ranking them by how relevant and suitable they are to the user searching, based on what they're searching for. Originally, websites were only able to display information with limited functionality, but as the technology has grown, so has the capability of the web and websites to interact with users and to query any number of data sources, resulting in the web being the necessity in each of our lives it is today.

Could you imagine going a day without checking your social media accounts, making a purchase from one of the millions and millions of online shopping sites, or managing your daily admin via an email account or online banking? I certainly couldn't!

How have web technologies evolved with time?

The web is built on several technologies working together to produce the dynamic resource it has become. But what are these, and how did they come about?

The basic building block of the web is a markup language called HTML. This enables content to be presented to the user in a particular way using 'tags'. Without it the web simply couldn't function. HTML was introduced as an experimental technology in 1992, allowing web designers to build a page using text, images and a basic framework to share information to users browsing remotely from their computer.

Mosaic was the first browser to be released, and despite it being launched eons ago in web technology terms, it is still recognizable to a user of a web browser today. Opera and Internet Explorer soon followed, as did HTML2, an evolution of HTML. In a relatively short space of time HTML3 and HTML4 were introduced, and included significant input from the World Wide Web Consortium (W3C) in order to ensure that competing interests from involved parties wouldn't compromise the technology.

HTML4 would become recognized as THE version of HTML for the next ten years because of this, the '4' was invariably dropped in favour of just 'HTML'.

Meanwhile, Javascript, Java and Flash were developed and launched to allow greater complexity in the design, animation, interactivity and functionality of websites. CSS was then introduced to separate the content of a webpage and its styling. Several other browsers followed, including Safari, Firefox and Chrome, and small updates were made in the guise of XML in the following 10 years but it wasn't until 2008 and the introduction of HTML5/CSS3 that HTML made a serious leap forward. HTML5 gave the designer and the user even more scope for dynamic, interactive client side content, running natively in the browser, Flash having been long since phased out due to its reliance on a third-party plugin.

Maddison Creative web design Newcastle were founded in 2009

Today, the main driver of technology change is the increasing number of devices that browsers use to access websites - mobile phones, tablets, touchscreen devices - all dictate how websites are built, replacing the once ubiquitous desktop browser.

What are the benefits of advertising my business dynamically online via a website?

One of the great features of promoting your business via the web is that you can add to your site almost instantaneously. You could think of an idea for a promotion one lunchtime and but close of business it can be live, with little or no lead time and no costly printing to contend with.

Unlike printed media and traditional advertising methods, if you publish your website and you decide that your offer is no longer available, your prices need to change or you want to change your messaging, you can do it quickly, easily, and more importantly very cost effectively 'on-the-fly', allowing you to be as reactive and as responsive to market forces as you wish.

Similarly, if you have something time-sensitive you wish to communicate to your customer base, you can add it to your site where it can be made live immediately, and once it's no longer needed it can be taken down just as quickly.

You no longer need to scrap boxes and boxes of flyers, or have expensive TV or radio commercials remade. You simply contact your web manager/designer, let them know what the update is, and they will update hassle free. Should you have opted for a CMS (Content management system) website where you have the ability to update the content yourself, then it's even easier! You simply log in to the admin area, navigate to the page in question, edit your text, hit save and you're done!

Is it possible to work remotely with Maddison Creative web design Newcastle?

So you're based in Manchester - wouldn't it be better to recruit a Manchester based web designer to build your new website rather than Maddison Creative web design Newcastle?

Because of the nature of the web, of web design and the technologies we have at our disposal nowadays there really is no necessity to physically restrict yourself to people and businesses that happen to be based around you any longer. You can choose a company based anywhere in the world and it won't be any more difficult to work with them than it would be the company next door.

150 years ago in the California gold rush, people flocked to the rivers of the Sierra Nevada in order to make their fortunes. So many people relocated in fact that it was said that it wasn't the gold prospectors who made fortunes, it was the hoteliers, and the bars and the stores selling picks and shovels and bedding that cleaned up, because of the massive influx of people. Nowadays, the 'gold rush' would more than likely be a digital one (think of the dot com bubble in the early 2000s), and those hoteliers and traders would go without because the 'prospectors' would search for 'gold' from the comfort of their own homes and offices.

If we were building a website for someone it's not uncommon to have a teleconference over the internet in the morning with three people hundreds or even thousands of miles apart, once we're all happy, we all switch off and get to work at our desks, by the end of the day some progress has been made, we jump on to a product design program like InVision where we can share screens and attach comments to a visual, we'll continue to instant message each other via Skype, have another Webex call over the net the following morning, the website will then be built, sanity checked by sharing it around our closed group on Slack, user tested via What Users Do and launched and despite being in constant contact throughout the entire process, the first time any of us meet is at the launch party!

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