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What is possible with the web and great web design?

How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

Graphic Design for the web

Often, graphic design is used as another term for 'print design' ie. design for printed communications; leaflets, posters, brochures, logo design, magazine layouts and advertising. However, in 2017 there is so much crossover between website design (digital design or even 'graphic design for the web') and graphic design, it's very difficult to tell where one ends and another begins. Often the same designer will be responsible for online and offline creative, blurring the lines even more. Generally though, a designer will specialise in one discipline (either web or print) but will need to be able to be comfortable with the other in order to succeed in design.

How do I proactively promote my website online?

There are an ever increasing number of ways to promote your business online, some free and some have a cost, but when running a business it's important to explore every avenue. Methods of promoting your business for free include:

Website SEO Optimize your website so that it will readily be picked up by search Engines such as Google and Bing. This is by far the most effective way of promoting your business online, it is free and it has the largest reach...if done well!
Social Media Marketing Use your social channels and communities to push your business to your peers. You can include share and like buttons from most of the social media providers which removes any obstacles between a happy customer on your site and them recommending you to their peers. Many social media sites allow you to pull content from their sites and display said content on your site. This is a great way of keeping your customers abreast of updates in real-time, whilst also keeping your site content fresh.
Reciprocal links Get as many sites as you can to link to your site, this will not only drive traffic but it will also be recognized as a positive by search engines, boosting your ranking.

Paid for options include:

PPC (pay-per-click) advertising Create an ad that will appear at the top of a search engine results page or on an affiliates' website that you only pay for (a pre-agreed price) when a user is interested by your offering and clicks on your ad. No clicks, no cost.
Facebook ads & Twitter cards This is highly targetable, which means you can define exactly who you want to see your ads based on their interests, their location and a range of other criteria.
Email campaigns Email marketing technology is used by 82% of B2B and B2C companies. Can also be free, depending on your distribution method. Directly communicate with your client base or distribution list with a beautifully designed email. A wide range of reporting tools available, allowing you to see how your email (and different parts of your email) has performed. Can contain dynamic content, can be fully automated and can feature triggered elements.

Is it possible to work remotely with Maddison Creative web design Newcastle?

So you're based in Manchester - wouldn't it be better to recruit a Manchester based web designer to build your new website rather than Maddison Creative web design Newcastle?

Because of the nature of the web, of web design and the technologies we have at our disposal nowadays there really is no necessity to physically restrict yourself to people and businesses that happen to be based around you any longer. You can choose a company based anywhere in the world and it won't be any more difficult to work with them than it would be the company next door.

150 years ago in the California gold rush, people flocked to the rivers of the Sierra Nevada in order to make their fortunes. So many people relocated in fact that it was said that it wasn't the gold prospectors who made fortunes, it was the hoteliers, and the bars and the stores selling picks and shovels and bedding that cleaned up, because of the massive influx of people. Nowadays, the 'gold rush' would more than likely be a digital one (think of the dot com bubble in the early 2000s), and those hoteliers and traders would go without because the 'prospectors' would search for 'gold' from the comfort of their own homes and offices.

If we were building a website for someone it's not uncommon to have a teleconference over the internet in the morning with three people hundreds or even thousands of miles apart, once we're all happy, we all switch off and get to work at our desks, by the end of the day some progress has been made, we jump on to a product design program like InVision where we can share screens and attach comments to a visual, we'll continue to instant message each other via Skype, have another Webex call over the net the following morning, the website will then be built, sanity checked by sharing it around our closed group on Slack, user tested via What Users Do and launched and despite being in constant contact throughout the entire process, the first time any of us meet is at the launch party!

More answers to web design questions...

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