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Content Management Systems - what are they, and what is the difference between that and a flat HTML site?

If you are looking for a simple brochure style website, with few or no updates anticipated and little functionality, then your requirements are very different from a business who is looking to constantly update their eCommerce site from which they are going to conduct most of their business.

The two main categories of website are HTML/Flat brochure style, and content managed. The primary differentiator is that the owner/web editor/web manager can't update the former without prior website design/development experience and training. They are intended to be updated byt a professional web designer or developer who has to delve into code to make updates. This has a time and cost implication every time an update needs to be made. A flat HTML website will however be the cheaper option as they require less time and effort to set up. On the downside, they have limited capability for functionality.

A website with a content management system (CMS) on the other havnd however, costs more to build, but that cost will be offset by the fact that they are designed with the intention that the webmaster/owner/content manager will be making the updates, and in that case they are able to do it as and when they like, as often as they like, without a cost involved. CMS websites are typically suited to larger websites, that will be updated more frequently that their HTML counterparts.

A CMS site is built using a content management system framework (Wordpress for example), and is connected, via a programming language to a data source, such as an SQL database, where the large majority of the content is stored. CMS websites make use of language more complicated that HTML such as php or ASP.NET to allow for greater functionality and interaction.

What technologies do you use to design websites?

For functionality, we use php, an open-source, commonly used scripting language that is particularly well suited to web development and that can be inserted into HTML. For Content Managed Websites we use Wordpress, an open source, online website creation tool built in php. We use HTML5, CSS3 and Javascript to develop front-end website interaction, functionality and animation. We use SQL and MYSQL wherever we need a database, and from a design perspective we use the Adobe Creative suite to create for the web.

How do I proactively promote my website online?

There are an ever increasing number of ways to promote your business online, some free and some have a cost, but when running a business it's important to explore every avenue. Methods of promoting your business for free include:

  • Website SEO Optimize your website so that it will readily be picked up by search Engines such as Google and Bing. This is by far the most effective way of promoting your business online, it is free and it has the largest reach...if done well!
  • Social Media Marketing Use your social channels and communities to push your business to your peers. You can include share and like buttons from most of the social media providers which removes any obstacles between a happy customer on your site and them recommending you to their peers. Many social media sites allow you to pull content from their sites and display said content on your site. This is a great way of keeping your customers abreast of updates in real-time, whilst also keeping your site content fresh.
  • Reciprocal links Get as many sites as you can to link to your site, this will not only drive traffic but it will also be recognized as a positive by search engines, boosting your ranking.

Paid for options include:

  • PPC (pay-per-click) advertising Create an ad that will appear at the top of a search engine results page or on an affiliates' website that you only pay for (a pre-agreed price) when a user is interested by your offering and clicks on your ad. No clicks, no cost.
  • Facebook ads & Twitter cards This is highly targetable, which means you can define exactly who you want to see your ads based on their interests, their location and a range of other criteria.
  • Email campaigns Email marketing technology is used by 82% of B2B and B2C companies. Can also be free, depending on your distribution method. Directly communicate with your client base or distribution list with a beautifully designed email. A wide range of reporting tools available, allowing you to see how your email (and different parts of your email) has performed. Can contain dynamic content, can be fully automated and can feature triggered elements.

With the increasing popularity of mobile devices, what are responsive websites and how is web design affected?

Two out of every three minutes spent online in the UK are users browsing on either a smartphone or a tablet. 13% of adults in the UK browse the internet exclusively using their smartphone, 2% more than browse exclusively on their desktop computer.

In the last two years tablet internet use grew by almost a third, and in the same two year period smartphone use grew by 78%, while desktop internet use has decreased.

The way people use smartphones to access the internet has revolutionized the way websites are built. Long gone are the days that companies were happy to have customers browse their full, desktop version of their site on their smartphone, causing users to zoom in and out of areas of the page that interested them, struggling to click on the tiny text links to navigate. If you're building a website for the modern internet user, the likelihood is that if they don't view your site exclusively on their mobile device, they'll at least check you out via their iPhone or Android phone before sitting down later at their computer to have a more in-depth look.

This is why most clients want a 'mobile-first' approach to their website, whereby you ensure that everything looks and behaves beautifully on a mobile device before considering a desktop version, and if something has to compromise, it certainly won't be the mobile site.

A 'responsive' website is one that adapts to the device it's being viewed on, whether that is a desktop computer, a mobile phone or a tablet. The content is then displayed in a way that is optimized for said device, improving user experience.

My content is the main reason people visit my site - why should I invest in getting my web design right?

The internet is so vast, and you more than likely have so much competition that potential customers can afford to be very selective, and will happily jump from site to site if they don't get instant gratification. The average time for an internet user spending on any page is just 11 seconds, so the opportunity for you to persuade them that your site is worth hanging around in is very limited. Eleven seconds isn'tsufficient time to convince them using copy alone that you're what they're looking for, especially since they're attempting to digest the entirety of your page in one go, and so you need to make the most of other devices at your disposal. This makes your design, and the visuals of your site absolutely vital to the sucess of your site.

Another study has shown that two thirds of internet users, when given their eleven seconds would much prefer to read content that is beautifully designed rather than content that is plain, hence the need to perfect your design along with your content, and another study suggests that around 40% of internet users will instantly navigate away from a page if the pictures are either broken or take too long to be revealed, highlighting the need for imagery to break up the monotony of your text. 38% of users also said that they will instantly disconnect from what a website is trying to communicate with them if the site is poorly designed.

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